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General Posting Guidelines

We want to help you and your garden, so help us first. Here are some general posting guidelines to ensure we all support each other.

1. Please use SEARCH first!

There is a pretty good chance that unless you have some really odd or unique problem that has been addressed on our forum before, please use the forum’s search feature first to see if there are already some good threads on the subject. It’s easy to search – just click the “Search” button and type in your issue.

2. Be DESCRIPTIVE and Don’t use “unhelpful” topic names

PLEASE post a descriptive topic name! Give a short summary of your problem IN THE SUBJECT. (Don’t use attention-getting subjects).

Here’s a great list of topic subjects YOU SHOULD NOT POST:

Help me, Hello, Very urgent, I have a question Generally,

ANYTHING similar to those is unacceptable. Just post your problem.

Here is a good example of a way to post a question

“how do I prevent root rot?” or “How do I increase the size of my flower?”

Be patient, help us out by posting good descriptions of what you need help with.

3. Here are some helpful questions to get you started

  • What is your issue(please be descriptive)?
  • What country are you from?
  • What medium are you growing in?
  • What products are you currently using?

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Opening hours

Monday: 8am – 4:30pm

Tuesday: 8am – 4:30pm

Wednesday: 8am – 4:30pm

Thursday: 8am – 4:30pm

Friday: 8am – 4:30pm

Saturday: Closed

Sunday: Closed

April 25th – May 2nd USA Stock Count / Please expect shipping delays during these dates.


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